Sensitive Issues:
It is difficult for a self-managed property to deal with sensitive issues. (i.e. pyment violations, complaints, etc.) Board members face a dilemma as the people who are late with payments or in violation are friends and/or neighbors. By having a management company act as the liaison, or buffer between the "Board" and residents/homeowners the board members who volunteer their time on behalf of the community, can still enjoy their home.

Collection of Assessment Payments:
The association relies on prompt payment of assessments to pay their obligations. When a homeowner defaults, it hurts the association, especially if it is a small association. It is extremely difficult for a board member to approach a neighbor regarding non-payment of dues.

Real Estate Sales:
Each time a home is sold there is paperwork that has to be completed. This includes forms from the mortgage company, phone calls from the Realtor, Loan Officer, Insurance Agent, Seller, Buyer. In addition, an assessment letter has to be prepared, certifying that assessment dues are current, what future payments will be, what special assessments are anticipated. How many residences are rented and the waving of the right of first refusal.

Complaints:
Management compaines solicit and evalute bids for servies to be performed. Vendors communicate requests to the management company.

Phone Calls:
If there is no management company who on the board will accept calls regarding the association affairs.

Clerical:
A management company can type up the newsletters, notices of meetings, bulletins, and other communications to the membership on behalf of the board, and also do the mailing.

Board Meetings:
Management compaines will prepare the agenda and related information in the management report, and give it to the board in time for their review so they may conduct a professional, effective board meeting.

Contracts:
Who signs/approves contracts? While the board approves any contractual agreement, the management company will review the specifications and prepare a summary that will help to protect the association before the board approves a contract.

Payment of Bills:
The management company will review, prepare and sign checks for payment of services.

Audit/Taxes:
Each association must have a tax return done for both state and federal taxes. The paperwork is prepared for the auditor and taxes (if any) paid as required.

Insurance:
Each association must carry insurance, liability, directors and officers and if required, other coverage depending on the type of association. The management company will get proper insurance in place to protect the association as well as the board members.